e-People

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타이틀

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bookspeakerNet

description

This system is a major government-wide online communication
channel where all civil petitions, proposals, and policy discussions
are conveniently filed and processed on the Internet.

System feature

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One-stop processingOnce a petition or a proposal is filed, the system relays it to the most relevant
institution for one-stop processing. It also administers a feedback satisfaction
assessment to improve the service quality.
- Some 920 institutions - all administrative institutions (central government
ministries, local government offices, educational offices and overseas diplomatic
offices), judicial organizations and public institutions - are integrated and
interconnected.
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Easy addition of new administrative institutions and service expansionThe number of participating organizations increased from 7 in 2005 to 924 in
2017, with service additions including petition/proposal filing and policy engagement
(2005), government waste report (2011) and public interest report (2012).
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Big data analysis serviceThe system monitors people’s opinions and identifies frequently-filed or rapidly
increasing requests, which are then transferred to relevant institutions for com-
plaint prevention and an early resolution.
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Digital Govertnment
MOIS ANNEX Bd, 411, Hannuri-daero, Sejong-si, 30116, Republic of Korea
TEL. +82-44-205-2787 E-mail. dgovkorea@korea.kr

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