Virtual Assistant Service for Citizens
Why?
- The inconvenience of having to look for public services by yourself on government websites or apps
- Difficulty to find eligible benefits and services
What?
- Personalized notifications and reminders and one-stop payment function
Personalized service
providing the 1 on 1 communication
with the government
Using chatting apps as the communication
channel, planning to use AI speakers in the future
Voice guidance in connection with
artificial intelligence (AI) speakers
Effectiveness
- Better user experience through personalized service channel
- 24-hour public consultation and services
- More Inclusive digital services for all citizens
Virtual
Assistant Service
for Citizens
