Using cutting-edge IT for public services:
AI, IoT, digital twin in operation to help people

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MARCH2022

  The Ministry of the Interior and Safety (MOIS) of the Republic of Korea, in a joint effort with the Korea Local Information Research & Development Institute (KLID), discovers and supports new projects that engage in the development of public services using cutting-edge information technology every year.

 The Ministry announced five public services to provide support for the year 2022. The five projects selected this year are ▴ Seoul Dobong-gu’s IoT fine dust measuring and AI-based response system, ▴ the Korea National Park Service’s smart disaster safety integrated platform, ▴ the Daejeon Fire Headquarters’real-time disaster emergency sharing platform, and ▴ Seoul Seongdong-gu and Gyeongnam Gimhae’s AI-based civil service form assistants.

 First, Seoul Dobong-gu will establish the ‘AI-based fine dust response system’ to increase the accuracy when measuring the fine dust concentration and analyze and utilize the fine dust information. Dobong-gu will install about 100 IoT-based fine dust measuring devices within the district, analyze the collected data, and provide it to the public through electronic display boards, etc. The system will also lead to the efficient management of driving routes for road cleaning vehicles by integrating with the AI-based road cleaning vehicle management system to be newly established.

 The National Park Service will launch the ‘disaster emergency sharing and management platform’ that incorporates cutting-edge information technology to enable prompt response in the event of disasters at 22 national parks across the country and actively utilize for lifesaving. The platform integrates 11 types of safety management systems scattered across national parks in a single system to realize the 3D Geographic Information System-based Digital Twin that provides spatial information including facility location and observation system. The platform will also be used to monitor the disaster situation with CCTV footage analysis and drone control to quickly get a grasp of the situation and support lifesaving in the event of disasters.

 Seoul Seongdong-gu and Gyeongnam Gimhae’s ‘AI-based civil service form assistants’ were designed to resolve the inconvenience of filling out complex civil service application forms. They are expected to greatly improve citizens’ convenience by developing kiosks that fill out various application forms automatically using AI and MyData.

 Daejeon’s Fire Headquarters will establish the ‘open disaster emergency sharing platform’ to secure a mutually cooperative — information sharing between the public and private sectors — and intelligent support system in the event of disasters. For a prompt response to a disaster in the control room, the AI-based real-time analysis and response service will be established and voice recognition will help the decision making by not only identifying the location information but also analyzing and providing information on the related facilities and response measures. Moreover, the platform will provide translation to enable real-time communication with foreigners calling to report the disasters.

 The MOIS and the KLID will release these services by the end of November in 2022.


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